Privacy Policy

Who Is Responsible for Your Data

The operator of this website acts as the controller of your personal data, together with a joint controller described in this notice. Realz Casino is operated by Dreamline Ventures S.R.L., which holds a B2C license from the Tobique Gaming Commission with validity until 22 May 2027. If you have any questions about how your data is handled, you can reach our data protection officer at [email protected].

Data We Collect

We collect the personal data needed to open and run your account, process your payments and keep the service secure. The categories of data we handle include:

• Registration and identity data, such as the details you provide when creating and verifying your account
• Payment and transaction data, including deposits, withdrawals and related records
• Device and location data collected when you access the website
• Communications data, such as your correspondence with us

How We Use Your Data

We use your personal data only for defined purposes connected to operating Realz Casino. These purposes are:

• Delivering our services, including managing your account and processing transactions
• Meeting our compliance obligations
• Preventing fraud and protecting the integrity of the service
• Marketing, where applicable

Sharing Your Data

We share personal data only where it is necessary for the operation of the service or required by our obligations. Recipients include payment service providers that process your transactions, technology providers that support the website, compliance-related recipients and public authorities where required.

How Long We Keep Your Data

We retain your personal data while your account exists and for as long as it is legally or business necessary afterwards. Once the retention period ends, we delete your data or anonymise it so it can no longer be linked to you.

How We Protect Your Data

Sensitive data is transmitted over encrypted connections. To protect accounts and meet our obligations, we apply identity, address, payment ownership and source-of-funds checks, and phone and face verification may be requested as part of these procedures.

Your Rights

You have rights over the personal data we hold about you. You can exercise any of these rights by contacting us, and you also have the right to lodge a complaint with a supervisory authority. Your rights include:

• Access to your personal data
• Correction of inaccurate data
• Erasure of your data
• Restriction of processing
• Objection to processing
• Data portability
• The right to lodge a complaint with a supervisory authority

Contact Us

If you have questions about this privacy policy or want to exercise any of your rights, contact our data protection officer at [email protected].