Terms and Conditions at Realz Casino
These terms and conditions explain the main rules that apply when you use Realz Casino. Our General Terms are published as version 1.12, updated 19 August 2026. The English version is binding, and where a promotion has its own terms, those specific promotion terms take precedence over the general ones. We may update our terms from time to time, so please read the current version on our website before you play. If you have any questions about these terms, you can reach us through live chat or by email at [email protected].
Eligibility
You must be at least 18 years old, and you must also meet the legal gambling age that applies in your jurisdiction, whichever is higher. When you register, you confirm that you accept our Terms and Conditions and the applicable legal-age requirement. Certain countries and territories are restricted, and additional supplier restrictions and separate promotion-country restrictions may apply to specific games or offers. Please check the restricted-jurisdiction list in our Terms and Conditions before signing up.
Account Registration
To open an account, you complete our full registration form. We collect your email address and a password, your personal name, date of birth, address, phone number, country and currency. Depending on your jurisdiction, we may ask for additional identification details. Your account is personal to you. You must provide accurate details, use payment methods that are held in your own name, and you may not open duplicate accounts. You are responsible for keeping your login credentials confidential. If you do not log in for 180 days, your account becomes inactive and a monthly charge of EUR 5 may apply until the account balance reaches zero.
Identity Verification
We may ask you to verify your identity and your payment methods. This can include a certified identity document, proof of residence, confirmation that you own the payment method used, and your transaction history. We may also request bank or card statements and source-of-funds information. Documents should be submitted within 30 days of our request. Our usual target is to complete the review within ten days after we receive a complete submission, although complex checks can take longer. We may use third-party identity services, phone verification or face verification as part of this process. Please note that verification may delay withdrawals.
Deposits
The minimum deposit is EUR 10. You can fund your account using Mastercard, PaysafeCard, Revolut, Rapid Transfer, Skrill, Neteller, MiFinity, Interac, MuchBetter, Neosurf or Zimpler, as well as the cryptocurrencies Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Ripple, USD Coin, Dogecoin and Cardano. All payment methods must be held in your own name. Financial checks may apply to transactions on your account.
Withdrawals
You can request a withdrawal using Visa, Mastercard, Bank Transfer, Revolut, Skrill, Neteller, MiFinity, Interac, MuchBetter or Zimpler. The withdrawal limit is EUR 500 per day and EUR 7,000 per month at Level 1. Verification checks may delay the processing of a withdrawal, so we recommend completing verification early. If you request a withdrawal while a bonus is active, the bonus and its balance may be voided under the applicable bonus terms.
Bonus Terms
Our promotions include a welcome bonus of 100% up to EUR 500 plus 200 Free Spins and one Bonus Crab pick on your first deposit, a crypto casino welcome of 200% up to 3000 USDT, a Weekly Reload of 50 Free Spins, a Weekend Reload of 50% up to EUR 700 plus 50 Free Spins, Live Cashback of 25% up to EUR 200, Daily Cashback of 15% up to EUR 400, a Crypto Weekly Reload of 60% up to 1000 USDT, and a Crypto Weekend Reload of 75% up to 750 USDT plus 100 Free Spins. The Spinoleague advertises a prize pool of EUR 12,000,000, running from 5 March 2026 to 1 March 2027. Casino and sports offers are distinct. For the welcome bonus, the minimum deposit is EUR 20. You must activate the deposit bonus and the spins separately in your Profile before betting with the qualifying deposit. Spins arrive as 20 per day for ten days, and each batch must be claimed within 24 hours. Wagering requirements are 35x the deposit plus bonus and 40x spin winnings, to be completed within ten days of activation. Deposits made with Neteller or Skrill are excluded. The maximum bet with an active casino bonus is EUR 100. Bonus conversion is capped at 10x the initial bonus, and spin conversion is capped at EUR 50 for up to 50 spins and EUR 100 for more than 50 spins. Requesting a withdrawal or cancelling voids bonus eligibility and the bonus balance, and activating an incompatible bonus can remove an existing one. General promotion exclusions include Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia and Malaysia. Offer terms can change, so check the current conditions on the site before you opt in.
Restricted Jurisdictions and Prohibited Conduct
Our Terms and Conditions list the following restricted countries and territories: Afghanistan, the Canadian Province of New Brunswick, China, Cuba, Central African Republic, Democratic Republic of Congo, Haiti, Iran, Iraq, Israel, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Syria, United Kingdom, United States, Yemen and Venezuela. Additional supplier restrictions and separate promotion-country restrictions apply. Duplicate accounts are prohibited, and you must not share your account credentials with anyone.
Account Inactivity and Closure
If you do not log in for 180 days, your account is treated as inactive and a monthly charge of EUR 5 may be applied until the balance reaches zero. If you wish to close your account or self-exclude, you can contact us at [email protected].
Responsible Gambling
You can request self-exclusion by emailing [email protected]. When you self-exclude, we will close your account as soon as practicable. You should disclose any other accounts you hold with us and must not open new ones. We also provide self-assessment questions, underage-protection measures and links to external support resources. Only persons aged 18 or over, and of legal gambling age in their jurisdiction, may use our services.
General Terms
Our General Terms are published as version 1.12, last updated 19 August 2026. The English-language version of the terms is binding. Where a promotion carries its own terms, those specific terms take precedence over the general terms. We may update these terms from time to time, and the current version is always available on our website. If anything in these terms is unclear, contact us via live chat or at [email protected].